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You Are What You Don't Say: Finding a New Paradigm for Business Communication

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This is perhaps one of the most important books on business and leadership communication I have come across in recent years. I highly recommend it (and, I will be recommending it to my clients, I suspect, for years to come). The quality of writing and information in "You Are What You Don't Say" is what will lead this priceless short book to become a well-read classic. Well-done Mr. Day! This is an incredible contribution to people, business and our world."Sussanne BiroCo-Author of Unleashed! Expecting Greatness and Other Secrets of Coaching for Exceptional PerformanceAuthored by a communication expert with more than 35 years of consulting experience, this book is the new User Manual for civility in business - You Are What You Don't Say - Finding a New Paradigm for Business Communication is about bringing a new era of respect, trust, kindness and inspiration to all of our business lives. The modern world of human interaction has become a strange mix of old and new, appropriate and inappropriate, effective and ineffective, and can include too many downright disrespectful and failed attempts at dialogue. Even with all of the enormous changes in technology, the way people work and interact, and the overwhelming demands placed on humans' ability to rapidly exchange information, there has been almost no societal adaptation of guidelines for how we should communicate effectively. What business people need is direction toward a new paradigm for how we all interact with each other. This is not just another book about where to put your hands when you talk. The world needs much more than that. Business in the twenty-first century is moving and changing so rapidly that success can only come to individuals and organizations which are fluid, innovative, and creative in their approaches and their exchange of information. This book is written for readers who want to understand why certain things work in communicating, and how some communication approaches are far better than others
Marke:Smashwords Edition
EAN:Smashwords Edition
Smashwords Edition
Smashwords Edition