UP! Your Service Action Steps: Strategies and Action Steps to Delight Your Customers Now!
EUR€10.66New Kobo Germany
Strategies and Action Steps to Delight Your Customers NOW! BUILD a mindset and a toolset to bring your service UP! DEVELOP a service culture that sizzles and succeeds. APPLY proven techniques to get closer to your customers. POLISH your perception points to create positive impressions. LEVERAGE customer value dimensions for long-term profits. ACHIEVE surprising and unbelievable! service standards. INCREASE customer loyalty with effective service recovery. DISCOVER the hidden power in service guarantees
|Marke:||Ron Kaufman Pte Ltd.|
|EAN:||Ron Kaufman Pte Ltd.|